Waste Management - March 20,2020
Effective immediately, we are suspending Bulky item collection -including weekly items or extra call in service for bulky items, such as large items outside the cart, is suspended until further notice.
Call Center Closure Effective March 18, 2020.
At Waste Management, we are committed to putting people first. The health and safety of our employees, customers and communities is our highest priority.Based on the latest information from the Centers for Disease Control and Prevention(CDC), the Public Health Agency of Canada(PHAC), and federal, state and local agencies, Waste Management is taking necessary steps in response to social distancing recommendations, potential mitigation activity, and declared local states of emergency. Effective March 18, 2020, we are temporarily closing residential call centers to help prevent the spread of the Coronavirus (COVID-19). We are actively coordinating remote operations to serve our customers during this situation with the goal of resuming residential call handing as soon as possible. At this time, there is no impact to your scheduled residential collection service.
For the most up-to-date service information, please visit wm.com/alerts.